CIO

ANZ Bank grappling with system issues

Bank experienced intermittent issues which affected core online, ATM and EFTPOS services

ANZ Bank experienced banking system issues this afternoon, which impacted its online, goMoney mobile banking and ATM and EFTPOS services across the country, a bank spokesperson has confirmed.

The spokesperson said the bank had experienced “intermittent system issues” since 12:45pm, which had been fixed by 2:10pm (AEDT).

“[People using] internet banking might be experiencing some trouble logging in because of the higher demand at the moment, but that should stabilise over the next hour or so,” the spokesperson said.

He said the bank was “still investigating” what caused the system issues.

ANZ Bank operates around 2,700 ATMs across Australia. Last month, the bank launched an Android version of its free goMoney application, which enables customers to securely transfer funds using their mobile phone details.