Stories by Byron Connolly

Luke Thomas, chief information officer at home loan provider, Keystart learned a valuable lesson as a junior systems engineer which he has helped him become a more effective technology leader.

Victorian Department of Premier Cabinet’s executive director, digital, design and innovation, Jithma Beneragama reckons there’s an opportunity to get a better ROI on the state government's $3 billion annual ICT spend.

Kiran Kewalramani, head of technology at GAWB has steered the water authority towards a major uplift in digitisation activities since the onset of the pandemic.

With the benefit of hindsight, CS Energy’s chief information officer, Terry Melton, says his biggest career mistake has been focusing too much on what he was told were his weaknesses.

NSW Police’s chief information and technology officer, Gordon Dunsford, has some very clear advice for any tech leader: don’t listen to IT analysts and vendor salespeople. Those people who have never walked in your shoes.

Blackwoods’ chief information officer, Claudio Salinas and his team embarked on a transformation program to replace a 35-year old COBOL-based ERP and 16 core business applications and consolidate five middleware platforms into a single cloud instance.

As chief digital officer with mining services company, GroundProbe Johnny Serrano and his team needed to ensure staff could collaborate during a challenging time while maximising the customer experience.

Services Australia chief information officer, and now CEO at Service Victoria, Michael McNamara looked at innovative, tech-driven solutions that could be developed in-house and delivered at speed.

The property sector has been one of the last industries to harness digital transformation, but Lendlease co-chief information officers in Australia, Harvey Worton and Dave Lipscomb have led the rollout of several transformative innovations.

George Gorman joined online assessment and learning solutions provider, Janison in 2019 and since then, he has shifted the organisation’s product strategy away from rolling out large, high risk and low margin custom solutions to a software-as-a-service (SaaS) ‘build it once’ strategy.

Luke Kendall joined commercial law firm, Mills Oakley in August 2019 when a major IT modernisation program was due. His first job was to introduce a customised workflow approval system to augment the organisation’s legal practice management system was due.

When Seven West Media took back its digital rights from Yahoo in 2018, the company started building the 7plus platform. Two years later, the platform and the team managing it were starting to experience pain.

Australian Red Cross CIO, Brett Wilson and his team needed a digital solution as funds that community volunteers and members would usually raise face-to-face dried up thanks to COVID-19 restrictions.

CIO Mike Brett joined Hearing Australia in April 2019 to drive radical change in the use of technology across the organisation.

CIO Hani Arab is making sure technology is playing a big role in keeping staff at integrated facilities service provider Assetlink safe when they are working at sites after hours and are alone.