CIO50 2017 #25: Christian McGilloway, Retail Zoo

An unsatisfied customer will tell 10 people about their bad experience, goes the old marketing adage (these days it’s closer to 24). Most are unlikely to tell the business.

Please sign in with LinkedIn or Facebook or supply your email address to sign up with our member system and access the content.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.
[[ message ]]
[[ message ]]