AI - News, Features, and Slideshows

• 8 misleading AI myths — and the realities behind them

  With all of the hype around AI and machine learning come many factual inaccuracies. Let’s separate the truth from the fiction.

• Exposing 2 cloud and AI myths

  If you think the cloud will drive data centres to extinction and that AI projects are doomed to fail, think again.

• 8 more IT leaders play the ‘2020 predictions’ game

  Eight more IT leaders look into their crystal balls to predict the technologies and trends that will drive the sector in 2020.

• Staff retention key for tech companies in 2020: AIIA

  The average salaries in the IT sector will continue to grow in 2020, but staff attrition rates will remain high, according to the Australian Information Industry Association (AIIA).

• 8 CIOs reveal top line predictions for 2020

  Tech chiefs are influencing rapid change across their organisations. They're at the coalface, driving technology projects that use technologies such as blockchain, artificial intelligence, machine learning, virtual reality, data analytics, automation and robotics to change the way their organisations operate.

• Why Microsoft is going all-in on AI

  Microsoft has positioned artificial intelligence as being as important as Windows, Office and Cloud. Here's why.

• ​Is big data and artificial intelligence a (r)evolution in outsourcing?

  In recent years, big data and artificial intelligence (AI) have received overwhelming attention, however the interesting – even obvious – connection between the two hasn’t often been explored. It is the combination of big data and AI working together that is now enabling business leaders to deliver new insights, efficiencies and even new functions that haven’t been possible before. This is evident in the increasingly useful role big data and AI are playing in a broad spectrum of traditionally outsourced functions such as recruitment, HR, finance and supply chain, through to security and IT.

• From tacos to HR, chatbots make it personal

  Chatbots are emerging as a shiny new tool for enterprises. These virtual assistants can differentiate themselves by personalizing the software with contextual information such as location.

• Who’s in charge of AI in the enterprise?

  As artificial intelligence continues to make inroads in the workplace, the managerial reporting lines can get a bit murky.

• AI-powered customer support robots bring human touch to virtual world

  Fusing human psychology with an advanced artificial intelligence engine, MyCyberTwin’s virtual humans are being used by organisations like NASA and National Australia Bank to improve their customer support levels.

Whitepapers about AI

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  Conversational AI Solutions: The Happy Medium with Bold360

  Back in the early 1990’s, the explosion of e-commerce websites fundamentally changed the way people shop and interact with brands.Clicking “add to cart” was so much more convenient than visiting a physical retail store, and people never looked back.

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  LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey

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  Conversational AI Solutions: The Happy Medium with Bold360

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  The Intelligent Enterprise