e-commerce - News, Features, and Slideshows

• Tennis Australia appoints first CTO

  Tennis Australia has appointed its first-ever CTO, naming Bunnings product and tech division head, Ben Fitzgerald, to the newly created role.

• TEG appoints new CTO as part of restructure

  TEG has appointed product innovation and tech leader Greg Willis to the CTO role as part of a management restructure of the company’s ticketing and technology operations.

• Ahmed Fahour quits Australia Post

  Australia Post CEO, Ahmed Fahour, has suddenly quit his position after seven years in the top job​ amidst intense criticism over his $5.6 million salary, even from Prime Minister Malcolm Turnbull.

• ​Digital strategies too often ‘copycat reversions to e-business’: Gartner

  Many companies are struggling to find a strong digital business direction and lack a "breakthrough ambition” when creating strategies.

• ​Brexit: a test of the elasticity and resilience of a global digital economy

  Digital businesses have redefined the economic playing field. The effects of Brexit may be our first big test of the capacity of digital business models to weather significant external forces of change.

• 10 UX best practices for ecommerce success

  Experts in user experience and ecommerce share their top tips for how to get consumers to enjoy, stay and buy on your website.

• How to build an ecommerce business that sells food online

  Selling food online is one of the most difficult ecommerce businesses to succeed at. While creating an appetizing website is in itself a challenge, ensuring that your (typically perishable) products arrive looking and tasting as delicious as they appeared on the website can be a nightmare.

• How to Use Email Marketing to Increase Sales This Holiday Season

  The holiday season is upon us. And if you are planning to entice shoppers into your online or bricks-and-mortar store via email, you need to make sure your email marketing campaigns stand out from the hundreds of other holiday email offers.

• 7 Email Marketing Tips to Boost Holiday Sales

  To quickly increase online sales this holiday season, start with a good schedule, work in rewards and don't forget about social and mobile customers.

• Will Bitcoin become a legitimate currency for large companies?

  Bitcoin is on the rise, but not in the way you might think.

• Twitter takes another shot a social shopping

  Twitter is taking cues from Amazon, Pinterest and others in its latest foray into social shopping. The company announced a new set of pages that are designed to streamline the purchase process on Twitter. Pages for products and places can include images, video, product descriptions and prices, and -- most importantly for Twitter -- the option to buy products or visit advertiser websites for more information. The new shopping features are available now on Twitter's website and in its Android and iOS apps.

• Are retailers (and consumers) ready for EMV?

  A few weeks ago, I got two fat envelopes in the mail. Each one held a new credit card inside along with instructions on how to use that card. Then, when I stopped at my local grocery store, at Nordstrom, even the corner liquor store, each had a new reader with a slot at the bottom into which I could slide those new cards.

• A closer look at the new technologies in Amazon's Fire smartphone

  Using the new technologies in its Fire smartphone, Amazon may eventually merge Google's new imaging technology with the Fire's Firefly and Dynamic Perception innovations to empower consumer buying further than before, an IDC analyst predicted.

• Amazon's Fire phone is 'Prime' example of customer first

  With its new Fire Phone, Amazon is primarily interested in connecting to its 250 million Amazon and Prime customers with a phone that makes it quick and easy to shop over the Web.

Whitepapers about e-commerce

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  Fraud in Insurance

  Cunningham Lindsey, a leading claims management company that specializes in fraud, not only uncovered an organized fraud ring but also established an efficient process for helping their insurance customers identify legitimate claims from the fraudulent ones. In this case study, find out how possible fraudulent claims were flagged, leading to the discovery of a criminal fraud.

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  Defeating External and Internal Fraud

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  Fraud Intelligence Analysis

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  Fighting Fraud with Big Data