Self-service a winner for casino staff
A massive number of paper payslips were being generated for 8000 Echo Entertainment Group employees until the NSW and Brisbane casino operator rolled out a mobile app in January 2014.
A massive number of paper payslips were being generated for 8000 Echo Entertainment Group employees until the NSW and Brisbane casino operator rolled out a mobile app in January 2014.
Helping customers to find their favourite gaming machine and knowing when VIP players are at the casino without compromising privacy or “being creepy” is the goal for Echo Entertainment Group.
Since moving into the CIO role at Echo Entertainment Group in 2011, Kel Telford has undertaken a number of IT improvement projects for the New South Wales and Queensland casino operator.