Internet-based applications and services - News, Features, and Slideshows

News

• Zendesk integrates Twitter into customer service app

  Zendesk has upgraded its Web-based help desk software to simplify and automate how its users capture, analyze and respond to public Twitter messages that merit a customer-service response.

• Cloud computing will surpass the Internet in importance

  Cloud computing will top the Internet in importance as development of the Web continues, according to a university professor who spoke on Friday at the World Future Society conference in Boston.

• Windows Intune Beta 2: What's New?

  As part of its Worldwide Partner Conference keynote today, Microsoft announced that the second public beta for its cloud-based PC management and security platform, Windows Intune, is now available.

• Infor to embrace Microsoft's Azure cloud

  Infor on Monday will announce plans for applications running on Microsoft's Azure cloud platform, deepening the vendors' already close partnership and adding momentum to the industry's shift away from on-premises ERP (enterprise resource planning) software.

• Yahoo hands over property sales listings to Zillow

  Yahoo's real estate site will rely exclusively on Zillow for sales listings, as Yahoo continues its trend of handing over some of its portal services to specialists.

• Cloud computing will surpass the Internet in importance

  Cloud computing will top the Internet in importance as development of the Web continues, according to a university professor who spoke on Friday at the World Future Society conference in Boston.

• Twitter to promote special offers from marketers

  The program, called @earlybird, is part of Twitter's efforts to generate revenue from advertising

• Synchronoss' FusionOne buy puts spotlight on mobile sync

  Synchronoss plans to buy FusionOne in a deal that could allow phone users to sign up for a new phone and transfer data from their old phones at the same time.

• Twitter to promote marketers' special offers

  Twitter has introduced another advertising service, hoping to generate revenue this time by promoting special offers, events and one-time deals from marketers.

• Facebook investigates e-mail notification issue

  Facebook is investigating an issue where some users do not receive an e-mail notification when someone sends them a message on the social networking site.

• Suspicious Facebook app attracts nearly 300,000 fans

  A suspicious application circulating on Facebook has attracted nearly 300,000 fans whose profiles could be used as launching pads for spam, according to a security analyst.

• Mystery iPhone book apps disappear from store

  A group of iPhone apps that had received top rankings on the iTunes Store have disappeared from the top 50 book applications following complaints from developers.

• Google adds native usage tracker to Blogger

  Google's Blogger blog publishing and hosting service now has its own analytics feature that monitors a blog's usage, logs stats and displays reports and graphs.

• Facebook adds new controls for third-party apps

  Facebook has revamped the way its users share information with third-party applications and Web sites in an effort to make the process easier, the company said Wednesday.

• Building a Facebook killer won't be easy for Google

  Hearsay in recent days that Google is working hard on a project to better compete against Facebook has captured the attention of industry observers, who wonder what shape this initiative might take and what is its likelihood of success.