ip telephony - News, Features, and Slideshows

• NT government renews NEC networking contracts

  The Northern Territory government has extended three networking contracts with NEC Australia for 12 months.

• Telstra speeds IP telephony activations with BPM

  Telstra has reduced the time of its order-to-activation process for its Telstra IP telephony service by 70 per cent after implementing business process management (BPM) software by Pegasystems, a Telstra official told the Gartner BPM Summit yesterday in Sydney.

• Relationships Australia WA looks to collaboration

  With disparate branches spread across Western Australia and long travel times, not-for-profit organisation Relationships Australia WA has plans to roll out Cisco IP phones and TelePresence video conferencing.

• Anittel reports $5.9 million half year loss

  Anittel Group (ASX:AYG) has reported a net loss of $5.9 million for its half year ending December 31, 2012 following a 31.5 per cent dive in hardware and software product sales over the period.
  

• Case study: Bad WiFi setup cost Adelaide aged care facility

  Bethsalem Care suffered years of poor WiFi and IP telecommunications before learning that faulty configuration was to blame.

• Five open source IP telephony projects to watch

  In addition to the well-known Asterisk, there is a vibrant community of open source software PBX systems that can be used for internal and service provider IP telephony. Here are five exciting open source VoIP and UC projects to keep an eye on.

• Mark Spencer talks 10 years of Asterisk

  Mark Spencer, founder of Asterix, looks back on 10 years of the open source PBX and discusses its future -- and that of the VoIP industry in general.

Whitepapers about ip telephony

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  Aberdeen Group Research: IP Telephony TCO for the SME: Think beyond equipment cost

  In 2012, Aberdeen surveyed 485 users of IP Telephony and legacy TMD telephony. The study assessed aspects of TCO, planned vs unplanned downtime, and which products they used. 74% of respondents were categorised in the SME sector; this report focuses on this group’s TCO experience.

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  Harte Hanks Research: Customer Loyalty Study IP Telephony System Manufacturers