Uber’s head of enterprise says the ridesharing app will triple its workforce for business customers this year. But the company faces many challenges, including a corporate culture that allegedly enabled a discriminatory work environment.
Neither snow, nor rain, nor heat, nor gloom of night can compare with the challenges currently facing the United States Postal Service. Email continues to have a crippling effect on the centuries-old agency: The volume of first-class mail, or stamped mail, plummeted by 2.8 billion pieces in 2013.
Separate announcements Tuesday for business conferencing services, one from AT&T and the other from Sprint, highlight the radically changing business models at U.S. wireless carriers.
If I have an apartment in San Francisco, and I'm going to be away for a week, and you want to stay in my apartment, I should be able to charge you for the privilege. You get a furnished room for less than the cost of a hotel, and I get to put my apartment to work making money back when it would otherwise be empty.
CIOs who want to create beloved mobile apps will need to do things that are highly unusual in IT: Go on sales calls, ride along in the service trucks and watch consumers talk in focus groups about what they hate about your business.